2.Easy hooking - Plenty of room for presents,candy,and stuff.
3. Size: 19.5 x 9 in.
4. Each stocking has a sturdy hanging loop.
5. The material is 100% Polyester.They are thick, made well and of good material quality.
Q: There are many letters in my name, will it affect the final customization effect?
A: Due to our customized area is fixed, the customized name will be smaller as the number of letters increases. In order to achieve the best visual effect, we suggest that the ideal number of letters is within nine. Thanks for your understanding.
Q: I like the color of a stocking, but I want to change the pattern on the stocking or remove the words on the stocking, can it be done?
A: Sorry, we only have the design as the listing picture shown. Our Christmas stockings are the final result of the designer after many revisions and adjustments. The photo may not show the most perfect effect, but the real thing will never let you down.
Q: I wonder if Christmas stockings can hold things?
A: Of course. Every Christmas stocking we sell has a big opening on the top. You can put gifts or other decorations in the Christmas stocking.
Express Shipping (Fedex\DHL\TNT): extra $9.99 (2-7 Business Days)
Please understand that the delivery time will be extended because of the COVID-19 outbreak.
Cancellation We accept order cancellation before the product is shipped or made. Once your order has been shipped, or is on the way, it cannot be cancelled. If you don’t want it anymore, please follow our return policy to return your order. You will get a full refund if the order is cancelled. Please note that custom orders cannot be cancelled once they have been placed.
Returns (if applicable) We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. A 15% of the product price restocking fee will apply if it's returned without any QUALITY problem.
To be eligible for a return, your item must beUNUSEDand in the SAME CONDITION that you received it. Pleasedo not cut, style, colour, wash or wear the hair system. It must be in theORIGINAL PACKAGING. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return questions at email@example.com.
Damages and issues Please inspect your order upon reception and contact us immediately with related photos or a specific video if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
We are responsible for the return cost incurred if it is our fault. However, you'll need to pay the return shipping cost for any personal reasons.
Exceptions / non-returnable items Custom products (such as special orders or personalized items) cannot be returned. Please get in touch if you have questions or concerns about your specific order.
Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take up to 2-4 weeks for your bank or credit card company to process and post the refund too. In most cases, it only takes a couple of days. If you didn't get your refund in 4 weeks, you should check with your bank account first and make sure there is no problem with the bank. otherwise, please contact our e-mail: firstname.lastname@example.org